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Refund policy

This “Returns & Limited Warranty Policy” contains the ADC Solutions Auto, LLC (“PROJECT X”) limited warranty (“Limited Warranty”), our return policy, and other information relevant to customers after purchasing PROJECT X’s products (“PROJECT X Products”). By making a purchase of any PROJECT X Products, you agree to be bound by this Returns & Limited Warranty Policy. If you are not eligible or do not agree to any of the terms of this Returns & Limited Warranty Policy, do not use a PROJECT X Product. This Returns & Limited Warranty Policy is hereby incorporated into, and made a part of, PROJECT X’s Terms of Use. Capitalized terms used but not defined in this Returns & Limited Warranty Policy have the meaning given to them in the Terms of Use. We urge you to read and become familiar with the Terms of Use as they may affect your legal rights.

THE RETURN POLICY IN SECTION 3 BELOW ONLY APPLIES TO PROJECT X PRODUCTS PURCHASED DIRECTLY FROM PROJECT X [(i.e. FROM WWW.PROJECTXOFFROAD.COM)]. IF YOU PURCHASED YOUR PROJECT X PRODUCT THROUGH A THIRD-PARTY AUTHORIZED RETAILER (AN “AUTHORIZED RETAILER”), ANY RETURN OF YOUR PROJECT X PRODUCT SHOULD BE MADE THROUGH SUCH AUTHORIZED RETAILER’S RETURN CHANNELS. PROJECT X WILL NOT DIRECTLY ACCEPT RETURNS OF PROJECT X PRODUCTS PURCHASED THROUGH AUTHORIZED RETAILERS. HOWEVER, THE BELOW POLICY SHALL APPLY TO WARRANTY CLAIMS FOR SUCH PROJECT X PRODUCTS PURCHASED THROUGH AUTHORIZED RETAILERS.

PROJECT X MAKES NO WARRANTY OF ANY KIND WITH RESPECT TO THE PROJECT X PRODUCTS OTHER THAN THE LIMITED WARRANTY PROVIDED UNDER SECTION 2 BELOW.

  • 1. Product Warnings

    PLEASE REVIEW ALL OF THE PROJECT X PRODUCT WARNINGS FOR YOUR PROJECT X PRODUCT BEFORE USING THEM FOUND IN YOUR PROJECT X PRODUCT’S INSTRUCTION MANUAL. FAILURE TO COMPLY WITH THE PROJECT X PRODUCT WARNINGS WILL INVALIDATE THE BELOW LIMITED WARRANTY.

  • 2. Limited Warranty

    EXCEPT AS OTHERWISE SET FORTH HEREIN, PROJECT X PRODUCTS ARE SOLD ONLY WITH THE LIMITED WARRANTY DESCRIBED HEREIN...

    2.1. Warranty Periods

    Each PROJECT X Product shall have a limited warranty period (“Warranty Period”) in accordance with Table 1 below:

    PROJECT X Product Warranty Period
    Power Powered Driving Lights Lifetime Warranty
    Switchboxes 2-year Warranty

    The applicable Warranty Period for each PROJECT X Product commences on the date of original purchase by the first end-user of the PROJECT X Product...

    2.2. Conditions of Limited Warranty

    Provided the following conditions are met, if your new PROJECT X Product is found to be defective...

    • All repairs must be performed by PROJECT X...
    • All claims under the Limited Warranty must be accompanied by Proof of Purchase...
    • The equipment must not have been altered or damaged through:
    • Negligence, accident, collision, improper operation or handling...
    • Incorrect or inadequate maintenance, cleaning, or care...
    • Normal wear and tear...
    • Shipping and handling (unless directly shipped by Project X)...
    • Environmental factors...
    • Repairs performed by anyone other than Project X.
    • Repair/replacement parts are only protected for the unexpired Warranty Period.
    • This is a “repair or replace” Limited Warranty only...
    • Claims brought after the applicable Warranty Period are not covered.
    • This Limited Warranty extends only to the original purchaser.
    • PROJECT X is not responsible for damage caused by third-party equipment...
    • This Limited Warranty does not extend to consumables or unrelated third-party products.
    • This Limited Warranty does not cover shipping outside the Continental U.S.

    2.3. How to Make a Claim under the Limited Warranty

    PLEASE KEEP THE BOX THAT YOUR PROJECT X PRODUCT ARRIVED IN...

    To make a claim under this Limited Warranty, contact PROJECT X by emailing INFO@PROJECTXOFFROAD.COM or calling 1-866-294-9244...

    If PROJECT X determines that your defect may be covered, you’ll receive a return authorization (RMA)...

    If identical materials are not available, PROJECT X may offer alternatives...

    SHOULD YOU HAVE ANY QUESTIONS ABOUT SERVICE...

Unavailable Products

If a like product is unavailable or rejected, PROJECT X may issue a gift card or refund...

  • Returns Policy

    If you’re not satisfied with a PROJECT X Product purchased directly from PROJECT X...

    Except for warranty returns, all other returns must be made within 60 days...

    Submit a return request here to get an RMA and shipping label...

    We do not permit returns in the following situations:

    • If product is damaged in return shipping due to poor packaging
    • If original accessories are missing
    • If Proof of Purchase is not provided
    • If product is not in new/like-new condition
    • If damage/defects are not covered under warranty
    • If labels, serials, or seals show signs of tampering

You agree that PROJECT X may collect and use your data to perform services. For more details, see our Privacy Policy.